Dear aeromexico customer service :*I flew from los angeles ca to chiuahua mexica via me...

GetHuman-chachaag's customer service issue with Aeromexico from October 2018

2 views
 | 
74 similar
 | 
0 following
Help with my Aeromexico issue
First: share to improve GetHuman-chachaag's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chachaag's next move: call Aeromexico.
The best way to get your problem resolved is to tap the button below to start calling Aeromexico. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-chachaag may need:
Name, Booking reference number, Email address, Billing address, Phone number, Booking company, and Dates of travel
The issue in GetHuman-chachaag's own words
Dear aeromexico customer service :*I flew from los angeles ca to chiuahua mexica via mexico city.*AM flight ***AM connect flight ****On October **th.*My carry on suitcase was checked in at the gate because the aeromexico staff urged passangers to check in all carry on suitcases .*When i arrived to chihuahua my carry on was without the paddlock that i had put on it and had * green labels on it , and was made “ wider” than the way i had it.*When i opened it , all its contents were messed up and *I am missing some items !** fabric little bags with all*my earrings:*One small light green bag with * pairs of swarosky earrings and * pair of macys earrings.*One small black bag with * pairs of macys and H&M earrings.*One box of chewing gum.*One brand new bottle of vitamins.*Please check with the personnel who “inspected “ my carry on , in case the forgot to put them back inside of suitcase ! I dont want to think they were stolen!*Regards *Concepcion Aguirre*C*****@***.com**** *** ****
GetHuman-chachaag did not yet indicate what Aeromexico should do to make this right.
I have an issue with Aeromexico too
How GetHuman-chachaag fixed the problem
We are waiting for GetHuman-chachaag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Aeromexico's attention and get better help faster. Tap below to get started.
Having Aeromexico issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Aeromexico email you?
This email address isn't valid
Follow this issue
See how GetHuman-chachaag fixes it.
This email address isn't valid

Aeromexico

Customer service issue
Reported by GetHuman-chachaag
Oct 20th, 2018 - 25d ago
I have an issue with Aeromexico too
Not resolved
Seen by 2 customers so far
Similar issue to 74 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-chachaag started working on this issue
Oct 20th 4:55pm