I had reserved and paid for an emergency row as I am quite tall. When I checked in noth...

GetHuman-emertuoh's customer service issue with Aer Lingus from December 2018

21 views | 893 similar | 0 following
Help with my Aer Lingus issue
First: share to improve GetHuman-emertuoh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-emertuoh's next move: call Aer Lingus.
The best way to get your problem resolved is to tap the button below to start calling Aer Lingus. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-emertuoh may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-emertuoh's own words
I had reserved and paid for an emergency row as I am quite tall. When I checked in nothing was mentioned to me that the flight was full or that the seat I had specifically reserved had been given to someone else. My ticket was just handed to me and it was not until I was directed to my seat the it became apparent. The crew were very kind but ultimately said the flight was oversold.I would like a refund for the extra seat fee I paid from Seattle to Dublin and request that when are assigning upgrades for my return flight, you keep me in mind.I am such an Aer Lingus advocate and booked and received confirmation of my seat selection in August. I continue to be loyal to aer lingus but must stress that this incident has really soured my opinion. It wasn’t fair to select me as the downgrade and not tell me and not attempt to refund me in advance, knowing the flight was oversold. I will be flying back to Seattle on the **th and truly hope you will do something to make this right!

GetHuman-emertuoh did not yet indicate what Aer Lingus should do to make this right.

How GetHuman-emertuoh fixed the problem

We are waiting for GetHuman-emertuoh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aer Lingus's attention and get better help faster. Tap below to get started.
Having Aer Lingus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emertuoh fixes it.
This email address isn't valid

Aer Lingus

Customer service issue
Reported by GetHuman-emertuoh
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 893 others
0 customers following this

Timeline

GetHuman-emertuoh started working on this issue
Dec 24th, 2018 10:58am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians