I upgraded my (registered) CS* Photoshop to CS* with Adobe by telephone a day or two be...

GetHuman-sbacvar's customer service issue with Adobe Photoshop from February 2019

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The issue in GetHuman-sbacvar's own words
I upgraded my (registered) CS* Photoshop to CS* with Adobe by telephone a day or two before October *, ****. I paid by credit card. When I spoke to Adobe recently to install my CS* Photoshop on my laptop (which I recently upgraded from **.*.* to **.**.*), I was told that there is no record of the upgrade purchase of CS*. **Could you please check the Adobe records for the first week of October *, **** (when I installed the Application) to see if my name is there. I am unable to get credit card receipts from that time. **I am ***% certain that I paid about $*** for this upgrade, and I do not want to have to pay it again!**My name is Sheryl Nadler. My e-mail at the time was: *****@***.com.
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Adobe Photoshop

Customer service issue
Reported by GetHuman-sbacvar
Feb 15th, 2019 - 8 mons ago
I have an issue with Adobe Photoshop too
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Seen by 5 customers so far
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GetHuman-sbacvar started working on this issue
Feb 15th 11:09pm