I ordered * pieces of women clothing last evening: * Size M Designed to Move Pant...

GetHuman-maxterca's customer service issue with Adidas from October 2018

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The issue in GetHuman-maxterca's own words
I ordered * pieces of women clothing last evening: * Size M Designed to Move Pant $**.** and * Aidbreak Sweatshirt size M for $**.** I paid with Apple Pay and my address and email were not updated. My old email is obsolete so I don't have any way to access it. I do see the transaction on my bank statement (which did not change). I chatted online this morning and gave the chat person my new email, maxtercat @gmail.com and was promised an order confirmation. I have not received the email. They found my order by my name, Beth J. Fogel, yet was not helped with diverting the order to ship to my actual address. I'm a very loyal Adidas customer and felt like the chat thing did nothing to support my situation. My new address is Beth J. Fogel, *** Cactus Ln, Unit **, Washington, UT *****

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Customer service issue
Reported by GetHuman-maxterca
Oct 15th, 2018 - 4 years ago
Seen by 18 customers so far
Similar issue to 2512 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on the account


GetHuman-maxterca started working on this issue
Oct 15th, 2018 1:26am
GetHuman-maxterca indicated the issue is not fixed yet.
Oct 18th, 2018 7:58pm