I took out my new Adidas NMD that I bought * days ago on a job (about **-** minutes) an...

GetHuman-cjnolan's customer service issue with Adidas from August 2018

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The issue in GetHuman-cjnolan's own words
I took out my new Adidas NMD that I bought * days ago on a job (about **-** minutes) and when I was taking a break, I noticed a big hole and a tear in one of the shoes. I didn't do anything crazy* I was just jogging on the sidewalk at my campus. I really like the way the shoes look and if possible would like to get a refund on them to buy a new pair. I am a huge fan of everything Adidas and want to keep purchasing products but this seemed a little ridiculous to me. If refunded a new pair of NMDs, I just wouldn't take them jogging or anything like that again, I have a different pair I can use. Anyways I spent $*** on them and they were ruined within * days with no crazy activities and I would love to either refund them or come to another solution if possible. Thanks!
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Adidas

Customer service issue
Reported by GetHuman-cjnolan
Aug 27th, 2018 - 3 mons ago
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GetHuman-cjnolan started working on this issue
Aug 27th 11:36pm