Accurite * in * sensors and display unit bought together...**My display reading does no...

GetHuman-tkrlyon's customer service issue with AcuRite from November 2018

1 view
 | 
35 similar
 | 
0 following
Help with my AcuRite issue
First: share to improve GetHuman-tkrlyon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tkrlyon's next move: talk to AcuRite when they open.
AcuRite's call center is closed now. We will send GetHuman-tkrlyon a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-tkrlyon may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-tkrlyon's own words
Accurite * in * sensors and display unit bought together...**My display reading does not match my phone app reading...* This happens frequently and the app shows that it just updated successfully but the display is totally different... (ie. App shows *.**” rain and wall display show accurately *.*” rain). * My own troubleshooting:* *Replaced batteries in display and in sensor** reset wall unit several times** deleted app on phone and computer and reinstalled** rebooted computer and phone** rebooted WiFi** double and triple checked to make sure computer was on, app was on the screen and the “force computer screen” on box is checked
GetHuman-tkrlyon did not yet indicate what AcuRite should do to make this right.
I have an issue with AcuRite too
How GetHuman-tkrlyon fixed the problem
We are waiting for GetHuman-tkrlyon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AcuRite's attention and get better help faster. Tap below to get started.
Having AcuRite issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AcuRite email you?
This email address isn't valid
Follow this issue
See how GetHuman-tkrlyon fixes it.
This email address isn't valid

AcuRite

Customer service issue
Reported by GetHuman-tkrlyon
Nov 1st, 2018 - a mon ago
I have an issue with AcuRite too
Not resolved
Seen by 1 customer so far
Similar issue to 35 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tkrlyon started working on this issue
Nov 1st 1:50pm