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GetHuman-ickday's customer service issue with AcuRite from September 2018

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The issue in GetHuman-ickday's own words
New*** * *Reply*** * *Delete* *Recover* *Archive*Junk*** * * *Undo* * * *****"It's more than accurate, it's Accurite ***I* **Draft* *This message hasn't been sent.*Saved on: Yesterday, *:** PM ******Again, I must register a complaint with you, regarding*my terrible experiences with your alarm clocks!*History: Early August, I initially ordered an Acurite******A* Dual Alarm Clock., from Amazon.com. Upon *arrival, and set up, I noticed the "alarm" feature was *hardly perceptible. I contacted your Department, and *was sent a new replacement.*When delivered, and set up, it was "Dead On Arrival".*Nothing worked, no display! Again, I had to contact*your Department, and answer stated, they will send me*a replacement, after they test it. (Great). I have not*received that replacement, to date.*During Labor Day, Acurite had a sale on an e-mail message.*Not knowing if the to be delivered *****A* will work to*my satisfaction, I ordered an Acurite Model *****. It*was delivered several days ago. Beautiful clock, all*features are working except, the alarm setting. Tried*several approaches, but when the time set is to go*off, no sound! No cascading sound, nothing at all.*Pretty clock, but I need an alarm clock! It seems*very odd that I would be the recipient of three non-*functioning alarm clocks. (Three!). Awaiting delivery*to see if the replacement will hopefully will work.*In the interim, I wish to return the non functioning *Model *****, Alarm Clock Weather Station for full *credit. Order Number: *********, Order Date: **********.*Please send a prepaid shipping label, to effect this*return. (I should not have to pay to return another*defective clock!)) These scenarios are getting quite *alarming!*Richard R. Fegley**** Denton Street*Reading, PA *****

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AcuRite

Customer service issue
Reported by GetHuman-ickday
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 9 others
0 customers following this

Timeline

GetHuman-ickday started working on this issue
Sep 13th, 2018 9:53pm

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