I have tried to install Acronis trial software and it will not install. I called and s...

GetHuman927035's customer service issue with Acronis from July 2018

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The issue in GetHuman927035's own words
I have tried to install Acronis trial software and it will not install. I called and spoke with someone and they took over my computer and cleared the software off my computer. They told me to reinstall the trial version and if that worked, then upgrade and purchase the pay version. The software still won't install. They gave me a phone number to call them back if I was having more issues. The phone number they gave me does not work. The case number for your reference is ********. I want to purchase the software, please help. Thank you. Barry Lilli
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Acronis

Customer service issue
Reported by GetHuman927035
Jul 29th, 2018 - 10 mons ago
I have an issue with Acronis too
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Seen by 4 customers so far
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Timeline
GetHuman927035 started working on this issue
Jul 29th, 2018 1:38am
GetHuman927035 indicated the issue is not fixed yet.
Jul 29th, 2018 6:25am