I cannot get into watch the programs. it says there is no such email or password, yet...

GetHuman820381's customer service issue with Acorn TV from June 2018

Help with my Acorn TV issue
The issue in GetHuman820381's own words
I cannot get into watch the programs. it says there is no such email or password, yet you have taken $*.** out of my bank account.
GetHuman820381 did not yet indicate what Acorn TV should do to make this right.
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Acorn TV

Customer service issue
Reported by GetHuman820381
Jun 25th, 2018 - 4 mons ago
I have an issue with Acorn TV too
Fixed
Seen by 8 customers so far
Similar issue to 130 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman820381 started working on this issue
Jun 25th 10:57pm
GetHuman820381 indicated the issue is not fixed yet.
Jun 26th 10:49pm
GetHuman820381 indicated the issue is not fixed yet.
Jun 27th 4:11pm
GetHuman820381 indicated the issue is not fixed yet.
Jun 27th 4:12pm
GetHuman820381 indicated the issue is not fixed yet.
Jun 27th 4:13pm