*) I received an invoice for the ********-********* time period yet my credit card on f...

GetHuman-ronritsi's customer service issue with Ackerman Security Systems from June 2020

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The issue in GetHuman-ronritsi's own words
*) I received an invoice for the ********-********* time period yet my credit card on file was charged on ******* and also *********, what happened to the April **** charge and why was it not processed?***) I cannot Login into MY Account because it appears that either my User ID or Password is not being accepted, WHY? Did you upgrade your systems and not migrate the information correctly? Did you mistakenly delete it?**Not being able to speak to a Customer Service Representative about these two issues is really poor Customer Service and my Monthly Service Fee of $**.** should be reduced as a result of Ackerman's reduced level of Support!!!! **I've been an Ackerman Customer for over ** years at * different house locations and Customer Service was a selling point for Ackerman, but not anymore as far as I'm concerned!

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Ackerman Security Systems

Customer service issue
Reported by GetHuman-ronritsi
Jun 8th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 482 others
0 customers following this

Timeline

GetHuman-ronritsi started working on this issue
Jun 8th 3:15pm
GetHuman-ronritsi indicated the issue is not fixed yet.
Jun 8th 3:17pm
GetHuman-ronritsi indicated the issue is not fixed yet.
Jun 8th 3:17pm
GetHuman-ronritsi indicated the issue is not fixed yet.
Jun 8th 3:17pm
GetHuman-ronritsi indicated the issue is not fixed yet.
Jun 8th 3:17pm

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