On February ** of **** a deposit of $*,*** dollars was deposited in to my account. The...

GetHuman-elenaper's customer service issue with AccountNow from May 2018

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The issue in GetHuman-elenaper's own words
On February ** of **** a deposit of $*,*** dollars was deposited in to my account. The refund was from the IRS for my mother. Not only were my mother's refund frozen, shortly after, the account was completely barren of the frozen income deposit of$*,*** dollars and the initial balance of $**.** also disappeared. Additional my account was wrongfully labeled as a stolen card, causing distress during my attempt to purchase goods. When calling account now and speaking with multiple supervisor neglected to accurately explain why to this day the refund was never returned to the IRS and after my dispute with the representatives and supervisors is too great of a correlation to dismiss. I took the liberty to call channel * news, as well took out a petition in court against account now. My mother continue to this day contacting the IRS hopping that her refund would be send back. I would continue addressing this matter until I get back some answers regarding my mother refund.

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AccountNow

Customer service issue
Reported by GetHuman-elenaper
May 29th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 63 others
0 customers following this

Timeline

GetHuman-elenaper started working on this issue
May 29th, 2018 8:40pm

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