There are three charges on my latest statement that I did NOT place or authorise. I wou...

GetHuman-ziasrave's customer service issue with AccountNow from May 2018

19 views | 407 similar | 0 following
Help with my AccountNow issue
GetHuman-ziasrave's next move: try calling AccountNow again.
The best way to get your problem resolved is to tap the button below to start calling AccountNow. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-ziasrave's own words
maintain positive balance on my account ... There are three charges on my latest statement that I did NOT place or authorise. I would like to have the monies on these charges replaced to my account NOW!
checked one evening before I went to bed and had a balance of *$**...the next morning I checked again to confirm balance was informed that I had only $**!!! check my online "balance statement," such as that is! And I discovered three...*...THREE purchases that were credited to my account that I did not make or authorise. Since...I have been trying to get information on what these were...why they were authorise by YOUR company for payment...and what YOUR company is going to do to place the questioned monies back into my account. Thusfar YOUR company has been impossible to reach for a LIVE voice...and your automated system is USELESS!
Again, place thelost monies back into my account.
I have been a customer with your company now for well over five years...without complaint...until now. I expect to be reimbursed for the purchases made against my account that I did not authorise...and to be informed what these companies were that the credits went to. PLEASE!
I've already mentioned what I have tried.
How GetHuman-ziasrave fixed the problem

We are waiting for GetHuman-ziasrave to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AccountNow customer problems.
How Do I Recover My Accountnow Account?How Do I Reset My Accountnow Password?How Do I File a Dispute with Accountnow?
Do you have a customer issue as well?
We can help you get AccountNow's attention and get better help faster. Tap below to get started.
Having AccountNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ziasrave fixes it.
This email address isn't valid


My Account Now card.
Customer service issue
Reported by GetHuman-ziasrave
May 7th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 407 others
0 customers following this
Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account


GetHuman-ziasrave started working on this issue
May 7th, 2018 6:34pm
GetHuman-ziasrave indicated the issue is not fixed yet.
May 7th, 2018 6:38pm
GetHuman-ziasrave indicated the issue is not fixed yet.
May 8th, 2018 1:48am
GetHuman-ziasrave indicated the issue is not fixed yet.
May 8th, 2018 7:45pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians