My phone doesn't receive emails or text messages can't make call without the phone shut...

GetHuman-sandraig's customer service issue with Access Wireless from September 2018

Help with my Access Wireless issue
The issue in GetHuman-sandraig's own words
My phone doesn't receive emails or text messages can't make call without the phone shutting down I went threw this almost *&*** yr ago I have my own phone but I need to have an upgrade and anew phone that works cause the phones you sent me didn't work either so IAM asking again plz can I get a new access wirless phone since I very been a coustemer Dora long time I don't want to switch to another carrier but I need to have a phone asap
GetHuman-sandraig did not yet indicate what Access Wireless should do to make this right.
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Access Wireless

Customer service issue
Reported by GetHuman-sandraig
Sep 4th, 2018 - 5 mons ago
I have an issue with Access Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 123 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-sandraig started working on this issue
Sep 4th, 2018 12:56am
GetHuman-sandraig indicated the issue is not fixed yet.
Sep 7th, 2018 7:27pm
GetHuman-sandraig indicated the issue is not fixed yet.
Sep 7th, 2018 7:59pm