I called Access A Ride on Nov. **rd to schedule a ride on Nov. **th to Regional Radiolo...

GetHuman-dgaeta's customer service issue with Access A Ride from November 2018

1 view
 | 
18 similar
 | 
0 following
Help with my Access A Ride issue
First: share to improve GetHuman-dgaeta's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dgaeta's next move: call Access A Ride.
The best way to get your problem resolved is to tap the button below to start calling Access A Ride. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-dgaeta may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-dgaeta's own words
I called Access A Ride on Nov. **rd to schedule a ride on Nov. **th to Regional Radiology on Staten Island. My appt at Regional was **pm. This was the first time I encountered automatic scheduling and was unable to speak to a live representative. I aksed to be picked up at **am to get to Regional. Instead, I was advised that I would be picked up at home at **:** and picked up at Regional for return trip at **:** pm. I was advised that MVP would pick me up, this is the first time that I was not given a phone number for the car company providing the ride. I was afraid that I may not even have been seen at Regional by **:**. I made several calls but was unable to speak to a live person but thought that might be due to the holiday weeked but this morning I was agains unsucessful in attempts to change the time so I cancelled my appt at Regional and cancelled Access A Ride and was advised by an automatic message that I would be penalized. I am ** y** with a slight hearing problem who lives alone and this system has proved to be too difficult for me. Thank You.
GetHuman-dgaeta did not yet indicate what Access A Ride should do to make this right.
I have an issue with Access A Ride too
How GetHuman-dgaeta fixed the problem
We are waiting for GetHuman-dgaeta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Access A Ride's attention and get better help faster. Tap below to get started.
Having Access A Ride issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dgaeta fixes it.
This email address isn't valid

Access A Ride

Customer service issue
Reported by GetHuman-dgaeta
Nov 24th, 2018 - 10 mons ago
I have an issue with Access A Ride too
Not resolved
Seen by 1 customer so far
Similar issue to 18 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dgaeta started working on this issue
Nov 24th, 2018 3:15pm