Hi, I bought tickets to an event and chose the standard wristband deliver method to my...

GetHuman813845's customer service issue with AXS Tickets from June 2018

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The issue in GetHuman813845's own words
Hi, I bought tickets to an event and chose the standard wristband deliver method to my address. To my understanding, the tickets will not be mailed till * month before the concert. We will not be living at the address I set the delivery method to when the tickets are to be mailed. I called in a couple weeks ago and a representative changed the address to the correct address I'll be living at at the time the tickets will be mailed out. I just wanted to confirm the address was changed and that I will receive the tickets at the correct address. My confirmation number is *******. It's the *-day Labor Day experience in Snowmass Village, CO. The address should have been changed to *** East *** South Salt Lake City, UT *****. Can you confirm the address change please so I am assured I will receive the tickets?

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AXS Tickets

Customer service issue
Reported by GetHuman813845
Jun 23rd, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 59 others
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GetHuman813845 started working on this issue
Jun 23rd, 2018 6:01pm

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