Hello,*I was a crew on board Celebrity cruise ship, and I bought your at&t sim card. I...

GetHuman2958514's Cancel Service issue with AT&T from May 2019

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman2958514's own words
Hello,*I was a crew on board Celebrity cruise ship, and I bought your at&t sim card. I am on autopay. I left United States on the May *st and I wanted to cancel my subscription. Unfortunately I forgot my password. And when I wanted to change it it required me to confirm the code that was sent to my number, but when I put at&t sim card back in my phone it says No service, probably because At&t doesn't have roaming provider in my county. So when I called customer service they couldn't cancel, I don't know why. My email is *****@***.com and my account is connected to the email. I hope we can cancel my subscription and turn of my sim card since I am not using it since *st of may. I hope also that I won't be charged for may. *Hope to hear from you soon**Best Regards, *Stefan

GetHuman2958514 did not yet indicate what AT&T should do to make this right.

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How Do I Forward My Landline Phone to My At&t Cell Phone?How Do I Enroll in Autopay on At&t?How Do I Unlock My At&t Sim Card?How Can I Change My At&t Plan?How Can I Pay My At&t Bill Online?
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Cancel Service issue
Reported by GetHuman2958514
May 21st, 2019 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 8649 others
0 customers following this


GetHuman2958514 started working on this issue
May 21st, 2019 9:29am