This is a answer to AOL's Billing for Services that I can not cancel. As I am in Thaila...

GetHuman3078572's Cancel Account issue with AOL from June 2019

Help with my AOL issue
First: share to improve GetHuman3078572's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3078572 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman3078572's own words
This is a answer to AOL's Billing for Services that I can not cancel. As I am in Thailand and the Time change is ** hours so, I am unable to use difficult phone service to contact.* Have tried to cancel via the Internet and My designated Power of Attorney since April. I am willing to pay the * service charges ( $*.** each ) If AOL allowes me to cancel these services.* Following is the problem of cancelling on the internet using AOL's online program. * *. You must sign in and select the program you wish to cancell, then you are required to have* AOL send a security code to your email (which I have * ). The code is sent and I must sign into that email and, (its always to the email I am not signed in to), then get the code and return to the AOL site and enter the code. When entered, the responce is I have* timed out and, a new code will be sent to my alternate email (Which I am not signed in to).* *. I exit the first email & sign into the *nd email, get the code and return to enter the* code and get a time out again. and the code is then sent to the *st email. This sequence* is repeated so as to prevent me from canceling the service. * AOL has used this method to prevent me and my attorney from canceling services. AOL has * no contact that I can acess to solve this problem. No Email or chat service. How is it that this action is allowed?* I need AOL to correct this Farse perpetrated for $*.**x*. Keith Burr (*****@***.com)

GetHuman3078572 did not yet indicate what AOL should do to make this right.

How GetHuman3078572 fixed the problem

We are waiting for GetHuman3078572 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AOL's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having AOL issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel Account issue
Reported by GetHuman3078572
Jun 13th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 5711 others
0 customers following this


GetHuman3078572 started working on this issue
Jun 13th, 2019 2:41am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies