I find that my AOL mailbox won't open in Windows * Internet Explorer* the tab begins sh...

GetHuman-janmarga's customer service issue with AOL from May 2018

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The issue in GetHuman-janmarga's own words
I find that my AOL mailbox won't open in Windows * Internet Explorer* the tab begins showing mail.aol.com* then, instead of opening immediately as always, the tab content changes to oidc.mail.aol.com then the page displays Bad Error ***. It began showing Blerk Error * Error **** or ***** it will open in Windows *.* in IE and opens in Google on BOTH computers, my desktop W* and my laptop W*.*. I tried clearing the cache and browsing history via Internet Options but nothing improved. I was* maybe still can - open the mailbox on Samsung S* Galaxy but on my iPhone the AOL mailbox app repeatedly requests my login details, then only shows Old Mail up until March ****. No new mail appears. The mailbox functioned perfectly until Saturday **th May, then suddenly disappeared whilst I was loading recently deleted mail to delete permanently* ON THIS W* PC only. I would have to keep a Google tab open if you are to e-mail me.
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AOL

Customer service issue
Reported by GetHuman-janmarga
May 21st, 2018 - 6 mons ago
I have an issue with AOL too
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Seen by 351 customers so far
Similar issue to 258 others
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Timeline
GetHuman-janmarga started working on this issue
May 21st 4:14pm
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May 21st 4:15pm
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May 21st 4:17pm
GetHuman-janmarga indicated the issue is not fixed yet.
May 21st 7:53pm
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May 21st 7:55pm