I placed an order with Pizza Hut over the phone and it wasn’t what I ordered plus they...

GetHuman1901065's customer service issue with ABC News from January 2019

62 similar
0 following
Help with my ABC News issue
First: share to improve GetHuman1901065's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1901065's next move: go to the ABC News help center.
ABC News doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1901065 will want to follow the link below to head to their help center. We will check on GetHuman1901065 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1901065 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1901065's own words
I placed an order with Pizza Hut over the phone and it wasn’t what I ordered plus they didn’t give me my sauce that I had to pay for. I wasn’t satisfied with the service than they wanted to charge me more money so I gave them the food back and asked for a refund. I was told that the manager wasn’t present to give me a refund and I needed to come back tomorrow. I explained I don’t live in the area plus I needed the money back to feed my children. I asked the assistant manger to call his manger and I was told that he won’t answer his phone when he leaves for the day. Im defiantly frustrated at this point because their customer service is going further down the drain. I wait around so he can keep calling and the assistant manager is like I can’t make him answer the phone. Finally, the manager calls and tells me that they don’t issue a refund at all. So I call the police. The police comes and says it’s not a crime and can’t make a report. Their is no where in this store stating that a refund is not permitted or in my receipt and further more I was never told that. What I ordered wasn’t what I paid for. Now my family is disappointed because they didn’t eat and someone else paid for some food and they are losing also. Can someone help me I’m this situation?
GetHuman1901065 did not yet indicate what ABC News should do to make this right.
I have an issue with ABC News too
How GetHuman1901065 fixed the problem
We are waiting for GetHuman1901065 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ABC News's attention and get better help faster. Tap below to get started.
Having ABC News issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1901065 fixes it.
This email address isn't valid

ABC News

Customer service issue
Reported by GetHuman1901065
Jan 5th, 2019 - 4 mons ago
I have an issue with ABC News too
Not resolved
Seen by 4 customers so far
Similar issue to 62 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1901065 started working on this issue
Jan 5th 3:06am