Hello I went to A&W at Kenmount Road in St John's Newfoundland and placeed an order the...

GetHuman4865840's Complaint issue with A&W Food Services of Canada Inc. from May 2020

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The issue in GetHuman4865840's own words
Hello I went to A&W at Kenmount Road in St John's Newfoundland and placeed an order there were three meals one of the meals didn't have the burger with it and the rest was all cold the chicken burger look like it was made earlier today this was the worst time I've ever had anything from there the onion rings were cold and dry and french fries were cold and dry I know what it looks like when food sits around for a while in the fast food industry I'm very disappointed in this I drove ** km home only to discover this I called the restaurant they told me I could come back tomorrow and receive a free Burger when I left the restaurant I specifically asked if this was everything and she said yes when I call the restaurant the lady told me that they were just doing a really big order and that's why my burger wasn't there with our order but that does not make it's any better when the food is a horrible quality the lettuce was brown and shrivel on my wife's chicken burger and my son threw his Burger and Fries in the garbage not impressed would like something done about this. this is not the first time or the fifth time that the food at this restaurant sucked my phone number is *** *** **** if you would like to speak to me directly my name is Sean also these meals have cost me between ** and ** dollars depending on the day im there. VERY VERY UNSATISFIED

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A&W Food Services of Canada Inc.

Complaint issue
Reported by GetHuman4865840
May 25th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 43 others
0 customers following this

Timeline

GetHuman4865840 started working on this issue
May 25th, 2020 12:26am