I use one location exclusively for proximity. Since the beginning of my membership I ha...

GetHuman-fiddleri's customer service issue with 24 Hour Fitness from November 2018

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I use one location exclusively for proximity. Since the beginning of my membership I have been a continual target of harassment, and most recently have been threatened credibly. I have made complaints to both staff, and to corporate offices via periodic surveys. I have experienced not only no improvement, but also some circumstances have deteriorated over time: specifics can be given. * As I am by myself, have a physical disability, and have no one upon to rely at the only club I can use, and feel very unsafe, it seems prudent to part amicably ways at least for now indefinitely.* I purchased a *-yr. membership from Costco on **********. I would like kindly a prorated refund on the remaining time of the membership.*I appreciate your assistance.**Thank you,**Adonis Austin
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24 Hour Fitness

Customer service issue
Reported by GetHuman-fiddleri
Nov 27th, 2018 - 9 mons ago
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Seen by 2 customers so far
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GetHuman-fiddleri started working on this issue
Nov 27th, 2018 2:53pm