Due to a mistake y'all made* I now have another 'big' brother. I want to thank you soo...

GetHuman-allenros's customer service issue with 23andme.com from July 2018

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The issue in GetHuman-allenros's own words
Due to a mistake y'all made* I now have another 'big' brother. I want to thank you sooooo much. He finally located us on June **rd(WOW, isn't that coincidental), which is his **nd birthday. My brothers and I would be super for a '**andme' commercial. My name is Rosezel Allen and my phone number is: ***-***-****. One brother and I are located in our longtime hometown of Biloxi, Mississippi* where our father is from. Another in Houston and my younger brother in Sacramento where our father is buried. Todd (my new brother),was born and raised in Eugene, Oregon. My brother Stanley's middle name is Eugene. And Micheal, my older brother (born in ****) and my new brother share the same *st name! Todd also lived in Sacramento for a few years. This is only one small part of our story due to y'all's mistake. Call me if interested* I would love for my brothers and I to meet. By the way, our Father passed away in ****, so, Todd won't meet him* we are the closest he will get. Thank y'all again!

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23andme.com

Customer service issue
Reported by GetHuman-allenros
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 104 others
0 customers following this

Timeline

GetHuman-allenros started working on this issue
Jul 10th, 2018 7:35pm