got email **** stating my account is frozen.*followed link to renew subscription ... tr...

GetHuman-thomf's customer service issue with 1Password from October 2018

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The issue in GetHuman-thomf's own words
got email **** stating my account is frozen.*followed link to renew subscription ... tried to sign in but could not since i don't have ID or key ... tried to sest up new account ... failed due to account with that email already exists.*sent email ***** asking for help per support database.**I'm trying to purchase their product !**No human response (mech. reply gave support ID is **SJV-*****-**** )**sent several follow up emails ... no reply.**Any help would be appreciated.**Thanks*Thom
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1Password

Customer service issue
Reported by GetHuman-thomf
Oct 17th, 2018 - a mon ago
I have an issue with 1Password too
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Seen by 4 customers so far
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GetHuman-thomf started working on this issue
Oct 17th 4:39pm