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Yankee Candle Company Customer FAQ

Top Answers & How-to Guides

What is Yankee Candle Company's Phone Number?

The question we are asked most often is about how to talk to Yankee Candle Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer international shipping?

Yes, Yankee Candle Company offers international shipping. We understand that our products are loved by customers worldwide and we want...
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Order Tracking

How can I track my order?

To track your order, simply visit our website and log into your account. From there, you can access your order history and track the...
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Burn Time

How long do Yankee Candles typically burn for?

Yankee Candles are renowned for their long-lasting burn times. Our candles are carefully crafted to provide an exceptional fragrance...
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Candle Sizes

What are the different candle sizes available?

Yankee Candle Company offers a range of candle sizes to suit different preferences and needs. Our candles come in various sizes, including...
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Scent Strength

Do Yankee Candles have a strong scent when burned?

Yes, Yankee Candles have a strong and long-lasting scent when burned. The company takes pride in using high-quality fragrance oils...
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Fragrance Options

What are the different candle fragrances available?

Yankee Candle offers a vast array of candle fragrances to suit various preferences and create pleasant atmospheres. Our selection includes...
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Ingredients

Do Yankee Candles use natural or synthetic ingredients?

Yankee Candles utilize a combination of both natural and synthetic ingredients to craft their premium range of products. We adhere...
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Pet Safety

Are Yankee Candles safe to use around pets?

Yes, Yankee Candles are safe to use around pets. However, it is essential to exercise caution and follow the necessary safety guidelines....
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Outdoor Use

Are Yankee Candles suitable for outdoor use?

No, Yankee Candles are primarily designed for indoor use and are not suitable for outdoor use. The candles are made from materials...
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Safety Precautions

Do Yankee Candles have any safety precautions?

Yes, Yankee Candles prioritize safety and have implemented several precautions. Each candle is designed with safety in mind, using...
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Payment Options

What are the payment options available?

At Yankee Candle Company, we provide convenient payment options for our customers. You can easily make a purchase using major credit...
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International Shipping

Do you offer international shipping?

Yes, Yankee Candle Company offers international shipping. We understand that our products are loved by customers worldwide and we want...
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Help me with my Yankee Candle Company customer service issue

Ask any question you have about Yankee Candle Company customer service. We will do our best to get you answers right away.
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