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U-Haul Customer Service
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FAQ
Updated
May 3, 2024
U-Haul Customer FAQ
Top Answers & How-to Guides
What is U-Haul's Phone Number?
The question we are asked most often is about how to talk to U-Haul customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What happens if I return the truck late?
If you return the U-Haul truck late, there may be additional charges depending on the rental agreement. U-Haul offers a grace period...
Ask any question you have about U-Haul customer service, get an answer now.
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Contact U-Haul customer service
Truck Sizes
What are the different truck sizes available?
U-Haul offers customers a range of truck sizes to suit various moving needs. Our fleet includes multiple options to ensure you find...
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Towing
Can I tow my own vehicle with a U-Haul truck?
Yes, you can tow your own vehicle with a U-Haul truck. U-Haul offers a variety of tow dolly and auto transport options that are specifically...
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Cancellation Policy
What is U-Haul's cancellation policy?
U-Haul's cancellation policy allows customers to cancel their reservation up to 24 hours prior to the scheduled pick-up time without...
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One-way Rentals
Can I pick up a U-Haul truck in one location and drop it off in another?
Yes, U-Haul allows you to pick up a truck from one location and drop it off at another. We offer a convenient service called "One-Way...
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Payment Methods
What are the accepted forms of payment?
U-Haul accepts multiple forms of payment to cater to customer convenience. We strive to facilitate a hassle-free experience for our...
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Rental Costs
How much does it cost to rent a U-Haul truck or trailer?
The rental cost for a U-Haul truck or trailer varies depending on several factors. These include the size of the truck or trailer,...
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Refueling
Do I need to refuel the truck before returning it?
Yes, it is necessary to refuel the rented truck before returning it to U-Haul. All U-Haul trucks must be returned with a full tank...
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Additional Equipment
Can I rent additional equipment like dolly or furniture pads?
Yes, U-Haul offers a wide range of additional equipment for rent, including dollies and furniture pads. These equipment can greatly...
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Late Returns
What happens if I return the truck late?
If you return the U-Haul truck late, there may be additional charges depending on the rental agreement. U-Haul offers a grace period...
Read more
Help me with my U-Haul customer service issue
Ask any question you have about U-Haul customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact U-Haul
Truck Sizes
Towing
Cancellation Policy
One-way Rentals
Payment Methods
Rental Costs
Refueling
Additional Equipment
Late Returns
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All Companies
›
U-Haul Customer Service
›
FAQ
Updated
May 3, 2024