1. All Companies › 
  2. Onlygowns Customer Service › 
  3. FAQ
Updated

Onlygowns Customer FAQ

Top Answers & How-to Guides

How do I Contact Onlygowns Customer Service?

The question we are asked most often is about how to talk to Onlygowns customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are alterations available for purchased gowns?

Yes, alterations are available for purchased gowns at Onlygowns. We understand that every individual has unique body measurements and...
Ask any question you have about Onlygowns customer service, get an answer now.
Contact Onlygowns customer service

Ordering

How do I place an order?

To place an order on Onlygowns, simply browse our website to select the desired gown or dress. Once you have chosen the item, add it...
Read more

Can I cancel or change my order after it has been placed?

Yes, you have the option to cancel or change your order after it has been placed, but only within a specific timeframe. At Onlygowns,...
Read more

Payment

What payment methods do you accept?

At Onlygowns, we strive to provide convenient and secure payment options for our valued customers. We accept various payment methods...
Read more

Returns

What is your return policy?

Our return policy at Onlygowns is designed to ensure customer satisfaction. If for any reason you are not completely happy with your...
Read more

Shipping

Do you ship internationally?

Yes, we do offer international shipping services. We understand that our customers are spread across the globe and we want to ensure...
Read more

How long does it take to receive my order?

The delivery time for your order from Onlygowns may vary based on several factors. We strive to process and ship all orders within...
Read more

Can I track my order?

Yes, you can track your order on Onlygowns. Once your order has been shipped, you will receive a confirmation email with a tracking...
Read more

Do you offer expedited shipping?

Yes, at Onlygowns, we do offer expedited shipping options for our customers. We understand that some occasions require urgent delivery,...
Read more

Sizing

What is your size chart?

Our size chart at Onlygowns is available to help you find the perfect fit for your needs. We offer a comprehensive size chart that...
Read more

Customization

Do you offer custom dress options?

Yes, at Onlygowns, we proudly offer custom dress options to cater to our customers' unique preferences and sizes. Our goal is to provide...
Read more

Alterations

Are alterations available for purchased gowns?

Yes, alterations are available for purchased gowns at Onlygowns. We understand that every individual has unique body measurements and...
Read more

Help me with my Onlygowns customer service issue

Ask any question you have about Onlygowns customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated