What is your return policy?

Our return policy at Onlygowns is designed to ensure customer satisfaction. If for any reason you are not completely happy with your purchase, we offer hassle-free returns within 30 days of receiving your order. To be eligible for a return, the item must be in its original condition with all tags and packaging intact. We kindly request customers to initiate the return process by contacting our customer service team, who will guide them through the necessary steps. Refunds will be issued to the original form of payment within a reasonable timeframe after we receive and inspect the returned item. Please note that shipping costs are non-refundable, and any return shipping fees are the responsibility of the customer. With our flexible return policy, we aim to provide a seamless shopping experience for our valued customers.