Malwarebytes Help Pages

Malwarebytes Customer FAQ, Forum, and Online Help Desk

Malwarebytes Help @ malwarebytes.org
Customer Help
Average time to fix: (38 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Malwarebytes help topics searched

How to I check the status of my Malwarebytes subscription and renew it if appropriate?
I want to check the status of my Malwarebytes subscription and renew if appropriate.*Th...
I want to check the status of my Malwarebyte subscription. Thank you.
I signed up and paid for malwarebytes but it never properly downloaded and now I can't...
I keep getting constant requests to upgrade my account but I no longer have the accoun...
No longer have an account and get constant, constant, constant reminders to uplift it...
I purchased a premium three-computer Malwarebytes program. I am having problems with lo...
I am unable to activate premium on Mac computer
I have regular Malwarebytes and do NOT want the Premium.... How do I stop the "cookie...
We have a subscription for Malwarebytes Premium for one year. I don't understand why m...
you billed me for an account that is no longer in use. I made you aware via email about...
I would like to ask you please if I need to cancel my automatic subscription*how do I d...
I have paid for premium program, but screwed up on Activation. number *********. How c...
I recently renewed my subscription which I now have had for several years. I cannot ge...
No quiero que me manden mas publicidad.Tengo el antivirus hasta agosto ****.Ni que me d...
the Malwarebytes icon has disappeared from my computer...am having trouble with search...
Melwarebytes Pro upgrade injected a "resolving host" I was offered a older version and...

Get help with my issue

Malwarebytes Online Help at malwarebytes.org - Info & Stats

Help desk addresshttp://www.malwarebytes.org/contact_consumer/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time38
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating61%
Quality of help rating78%
Votes for online help741
When this was last updatedMon Aug 03 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number408-852-4336

Malwarebytes Help Pages: What to Know

This is the Malwarebytes help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Malwarebytes's best customer help page or faq or forum, this is the best entry point according to 16,338 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (408-852-4336) which we show above. Sometimes when you dig through the various help topics and volumes on malwarebytes.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Malwarebytes agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Malwarebytes: General Information

Malwarebytes has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Malwarebytes using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 408-852-4336 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Malwarebytes.

Do Malwarebytes and GetHuman work together?

GetHuman has no relationship with Malwarebytes and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Malwarebytes Contact Info

Other Company Help Desks

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!