KFC Help Pages

KFC Customer FAQ, Forum, and Online Help Desk

KFC Help @ kfc.com
Customer Help
Average time to fix: (6 hours)
Busiest time: 2:15pm
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Help with Missing DeliveryHelp with Refund a ChargeHelp with Account AccessHelp with Problem With an OrderHelp with Make a ComplaintHelp with something else

Recent KFC help topics searched

hi team i am unable to get connected with you customer care, Your KFC is not delivering...
Bad service and food under cooked
Multiple problems with the same store never get my whole order always missing something...
I have order the kfc but didn’t recieve the order
Order has been placed but didn’t recieve the order
We have the free cards we spent the night in the parking lot in Vacaville ca to get them.
Dispute over free cards issued
food **** and give me food poisoning
Money is deducted but order is not placed. *I reached out to the account customer care...
I basically got charged twice on my card, called my bank and they said KFC charged me t...
Terribly dirty store. Human hair hanging off the furnishings, slippery spill by the dr...
w-*'s mailed to old address. Would like number to owner*operator on steps I need to tak...
I have not recieved my W-*. I need to update my mailing address from the ** myrtle dr i...
Is there a way to place an order through chat?
I worked for you and never received a W-* from you and I no longer loged into your sys...
I worked at kfc in Moundsville West Virginia during the month January and February of...
We purchased chicken livers for years at the Homewood Ala store. They stopped this serv...
Get help with my issue

KFC Online Help at kfc.com - Info & Stats

Help desk address
http://www.kfc.com/about/contact.asp
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:15pm
Average turnaround time
6
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
70%
Quality of help rating
59%
Votes for online help
621
When this was last updated
Tue May 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-225-5532

KFC Help Pages: What to Know

This is the KFC help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for KFC's best customer help page or faq or forum, this is the best entry point according to 35,328 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-225-5532) which we show above. Sometimes when you dig through the various help topics and volumes on kfc.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from KFC agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting KFC: General Information

KFC has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with KFC using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-225-5532 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like KFC.

Do KFC and GetHuman work together?

GetHuman has no relationship with KFC and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

KFC Contact Info

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