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Homelement.com Customer FAQ

Top Answers & How-to Guides

What is Homelement.com's Phone Number?

The question we are asked most often is about how to talk to Homelement.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a price match for an item I found cheaper elsewhere?

Yes, Homelement.com offers a price match guarantee for items found cheaper elsewhere. If you find an identical product at a lower price...
Ask any question you have about Homelement.com customer service, get an answer now.
Contact Homelement.com customer service

Ordering

How do I place an order?

To place an order on Homelement.com, simply browse our website and add desired items to your cart by clicking on the "Add to Cart"...
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Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed. However, please note that there are certain conditions and timeframes...
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Can I track the status of my order?

Yes, you can track the status of your order on Homelement.com. Once your order is confirmed and processed, you will receive an email...
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Shipping

Do you offer international shipping?

Yes, Homelement.com offers international shipping. We understand that our customers are located worldwide and we strive to provide...
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How long will it take to receive my order?

At Homelement.com, we strive to deliver your order in the shortest time possible. The estimated time for order fulfillment and delivery...
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What happens if the item I ordered is out of stock?

If the item you ordered is out of stock, Homelement.com will promptly notify you via email or phone. They will inform you about the...
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Payment

What payment methods do you accept?

At Homelement.com, we offer a variety of convenient payment methods to ensure a seamless shopping experience for our customers. We...
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Returns

What is your return policy?

Our return policy at Homelement.com allows customers to return eligible items within 30 days of delivery for a full refund. To be eligible...
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Services

Do you offer installation or assembly services?

Yes, Homelement.com offers installation and assembly services for select products. We understand that assembling furniture can be a...
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Warranty

What is your warranty policy?

At Homelement.com, we pride ourselves on offering high-quality furniture that is built to last. Thus, we provide a comprehensive warranty...
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Financing

Do you offer financing options?

Yes, Homelement.com understands that purchasing furniture can sometimes be a significant investment. To make it more affordable for...
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Price Match

Can I request a price match for an item I found cheaper elsewhere?

Yes, Homelement.com offers a price match guarantee for items found cheaper elsewhere. If you find an identical product at a lower price...
Read more

Help me with my Homelement.com customer service issue

Ask any question you have about Homelement.com customer service. We will do our best to get you answers right away.
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