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FedEx International Customer FAQ

Top Answers & How-to Guides

What is FedEx International's Phone Number?

The question we are asked most often is about how to talk to FedEx International customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to have an account with FedEx to ship internationally?

No, you don't need to have an account with FedEx to ship internationally. FedEx offers services to both account holders and non-account...

What are the accepted payment methods for international shipping?

We accept various payment methods for international shipping. At FedEx, we understand the importance of flexibility and convenience...
Ask any question you have about FedEx International customer service, get an answer now.
Contact FedEx International customer service

Contact

How Do I Contact FedEx International Customer Support?

Contacting FedEx international customer support should not present challenges. You can go about it by using any of the following methods:...
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Documentation

What documents do I need to provide for international shipping?

When shipping internationally with FedEx, you will generally be required to provide certain essential documents to ensure a smooth...
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Weight Limit

What is the maximum weight limit for international shipments?

The maximum weight limit for international shipments with FedEx varies depending on the destination country and the service selected....
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Delivery Time

How long does it take for a package to be delivered internationally?

The delivery time for international packages varies depending on various factors. FedEx International offers different services with...
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Customs Fees

What are the customs fees and duties for international shipments?

The customs fees and duties for international shipments vary based on several factors, such as the country of destination, the value...
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Tracking

Can I track my international shipment?

Yes, you can track your international shipment with FedEx. We provide a convenient online tracking tool that allows you to monitor...
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Account Requirement

Do I need to have an account with FedEx to ship internationally?

No, you don't need to have an account with FedEx to ship internationally. FedEx offers services to both account holders and non-account...
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Restricted Items

Are there any restricted items for international shipping?

Yes, there are certain restricted items for international shipping. FedEx International follows strict guidelines and regulations to...
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Packaging Materials

Does FedEx provide packaging materials for international shipments?

Yes, FedEx provides packaging materials for international shipments. As a global courier company, FedEx understands the importance...
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Payment Methods

What are the accepted payment methods for international shipping?

We accept various payment methods for international shipping. At FedEx, we understand the importance of flexibility and convenience...
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Help me with my FedEx International customer service issue

Ask any question you have about FedEx International customer service. We will do our best to get you answers right away.
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