How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this District of Columbia Department of Employment Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then you must choose an option 1-9.
Here is how our research team describes the way the District of Columbia Department of Employment Services phone system greets you: Thank you for calling the DC Department of Employment Services. To continue in English, press 1. For more information on D.C.'s programs or for Cricket self-service options, please visit our website. For training and quality assurance purposes, this call may be monitored or recorded. For the Office of Unemployment Compensation, press 1. For the DES debit card program, press 2. For the Office of Overpayment and Benefit Payment Control, press 3. For the Office of Youth Programs, press 4. For the Division of State Initiatives, Project Empowerment, and Senior Programs, press 5. For the Labor Standards Bureau and worker protection, press 6. For a listing of our American Job Centers and Workforce on Wheels, press 7. For talent client services, which includes trade adjustment assistance, Rapid Response services, and the Work Opportunity Tax Credit, press 8. For the Office of Paid Family Leave, press 9. For DC Infrastructure Academy, press 0.
What are the hours and when should I call?
District of Columbia Department of Employment Services operates the call center for this 202-724-7000 phone number Mon-Fri 830am-430pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this District of Columbia Department of Employment Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like District of Columbia Department of Employment Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call District of Columbia Department of Employment Services is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call District of Columbia Department of Employment Services is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that District of Columbia Department of Employment Services staffs the call center well on Tuesday.
Conclusion and closing notes
This is District of Columbia Department of Employment Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a District of Columbia Department of Employment Services agent. This phone number is District of Columbia Department of Employment Services's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-724-7000 include and other customer service issues. Rather than trying to call District of Columbia Department of Employment Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, District of Columbia Department of Employment Services has 1 phone number. It's not always clear what is the best way to talk to District of Columbia Department of Employment Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for District of Columbia Department of Employment Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like District of Columbia Department of Employment Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.