Does Beachbody.com offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Beachbody.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Beachbody.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Beachbody.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"You've reached body customer support.
For body or for product information and purchases, press one.
Technical support, press two. To change your membership plan, press three."
Excerpt from a call with Beachbody.com
Tuesday, January 30, 2024 11:34 PM
They may need the phone number on your account
"You've reached Body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two. Bike, press three.
For updates or changes to your account in we're unable to locate your account based on your phone number.
For faster service, please enter the ten digit phone number used when you opened your account."
Excerpt from a call with Beachbody.com
Tuesday, January 2, 2024 5:38 PM
The first phone menu
"You've reached body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two.
Bike, press three.
For updates or changes to your account, including partner changes or preferred customer status, press four."
Excerpt from a call with Beachbody.com
Saturday, May 11, 2024 1:36 PM
After you press 4
"To repeat these options, press the star key.
If you would like us to send you a text message with our self-service link, press one now."
Excerpt from a call with Beachbody.com
Saturday, January 6, 2024 4:45 PM
What are the hours and when should I call?
Beachbody.com operates the call center for this 800-998-1681 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 402 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Beachbody.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Beachbody.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Beachbody.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Beachbody.com is Sunday.The most busy day to call is Monday, which averages 207% more phone calls by comparison.Again, this is based on a sample of 402 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Beachbody.com is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Beachbody.com staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Beachbody.com
Below is a sample of recent calls to Beachbody.com, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about subscription: "I just wanna know, like, how much it would be to add it back on to do the workouts?"
- From a call lasting 7m 36s , Nov 13, 2024 12:30 AM
Cancel order request: "I just placed an order for another body bike, and I wanna see if I can cancel that."
- From a call lasting 11m 32s , Nov 8, 2024 9:16 PM
Account and coaching confusion: "I don't understand what going on with Beachbody because all of the coaches that are online say, we're moving on, and we're gonna keep on doing this."
- From a call lasting 16m 15s , Nov 3, 2024 10:10 PM
Information about why customers call Beachbody.com is extracted from issues that customers have reported to GetHuman.
Click "Questions? Click here to live chat" in the lower right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Beachbody.com provides this option.
As a last, sometimes only, resort- Beachbody.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Beachbody.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Beachbody.com agent. This phone number is Beachbody.com's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-998-1681 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Beachbody.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Beachbody.com has 1 phone number. It's not always clear what is the best way to talk to Beachbody.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Beachbody.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Beachbody.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.