1. All Companies › 
  2. Thediamondsfactory.com Customer Service › 
  3. FAQ
Updated

Thediamondsfactory.com Customer FAQ

Top Answers & How-to Guides

What is Thediamondsfactory.com's Phone Number?

The question we are asked most often is about how to talk to Thediamondsfactory.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Thediamondsfactory.com, your privacy is our utmost concern. We are committed to protecting any personal information you provide...
Ask any question you have about Thediamondsfactory.com customer service, get an answer now.
Contact Thediamondsfactory.com customer service

Order Tracking

How can I track my order?

You can easily track your order by logging into your account on our website and clicking on the “Track My Order” feature. You will...
Read more

About Thediamondsfactory.com

What is Thediamondsfactory.com?

Thediamondsfactory.com is an online jewelry store specializing in high-quality diamonds and exquisite diamond jewelry. Our extensive...
Read more

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers all around the world. At Thediamondsfactory.com, we understand the importance of...
Read more

Returns & Exchanges

Can I return or exchange my order?

Yes, at The Diamonds Factory, we have a hassle-free return and exchange policy. We understand that sometimes a product may not meet...
Read more

Payment Options

What payment options are available?

We offer a range of payment options to ensure convenience for our customers. At Thediamondsfactory.com, you can choose to pay via credit...
Read more

Warranties

Do you offer any warranties for the jewelry?

Yes, at Thediamondsfactory.com, we offer warranties for all our jewelry purchases. We believe in the quality and craftsmanship of our...
Read more

Certification

Are the diamonds certified?

Yes, all diamonds sold on Thediamondsfactory.com are certified. We understand the importance of quality and assurance when it comes...
Read more

Delivery Time

What is your delivery time?

Our delivery time at Thediamondsfactory.com typically ranges from 2-7 working days, depending on the destination. We understand the...
Read more

Customization

Do you offer customization services?

Yes, we offer customizable services to fulfill your specific requirements. At Thediamondsfactory.com, we understand that every individual...
Read more

Ring Resizing

Can I resize my ring after purchase?

Yes, we offer resizing services for rings purchased from our website. At Thediamondsfactory.com, we understand that it is essential...
Read more

Showroom Visit

Is there a showroom where I can see the jewelry?

Yes, we have a beautiful showroom located at [insert address]. We understand the significance of seeing jewelry in person before making...
Read more

Privacy Policy

What is your privacy policy?

At Thediamondsfactory.com, your privacy is our utmost concern. We are committed to protecting any personal information you provide...
Read more

Help me with my Thediamondsfactory.com customer service issue

Ask any question you have about Thediamondsfactory.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!