Sandals Resorts International Customer Service

Phone Number & Contact Information

888-726-3257
Toll-free·Calls Customer Service·Most popular Sandals Resorts International number
Q:How do I get a live human at Sandals Resorts International?
A:Press 2
Q:Does Sandals Resorts International offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-11pm EST. The least busy day is Thursday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Sandals Resorts International phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Here is how our research team describes the way the Sandals Resorts International phone system greets you: Welcome to Sandals Resort. Welcome to the Caribbean. Thank you for calling the Caribbeans. Only luxury included, vacation. Please listen carefully as our menu options have recently changed. If you're a travel agent or tour operator. Please press 1. If you are not a travel agent or tour operator, press 2.
Below are some clips we've found from Sandals Resorts International's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Sandals Resort Welcome to the Caribbean. Thank you for calling the Caribbean's only love included vacation. Please listen carefully as our menu options have recently changed. If you're a travel agent or tour operator, please press one. If you're not a travel agent or tour operator, press two."
Excerpt from a call with Sandals Resorts International
Tuesday, February 20, 2024 3:49 PM
The first phone menu
"Welcome to Sandals Resort Welcome to the Caribbean. Thank you for calling the Caribbean's only love included vacation. Please listen carefully as our menu options have recently changed.
If you're a travel agent or tour operator, please press one.
If you're not a travel agent or tour operator, press two."
Excerpt from a call with Sandals Resorts International
Tuesday, February 20, 2024 3:49 PM

What are the hours and when should I call?

Sandals Resorts International operates the call center for this 888-726-3257 phone number Mon-Fri 7am-11pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sandals Resorts International phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sandals Resorts International staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sandals Resorts International is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Sandals Resorts International is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sandals Resorts International staffs the call center well on Thursday.

Why call this Sandals Resorts International number?

Below is a sample of recent calls to Sandals Resorts International, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking adult-only resort options: "Only adults though. Only adults. Only adults."
- From a call lasting 27m 7s , Feb 20, 2024 3:49 PM

More Ways to Contact Sandals Resorts International Customer Service

There are of course other ways to contact Sandals Resorts International customer service besides the phone. Below we list the best ones, by medium.
Sandals Resorts International's website
https://www.sandals.com/contact/ - Customer Service
Use this link to submit your inquiry to them online.
As a last, sometimes only, resort- Sandals Resorts International customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Sandals Resorts International's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sandals Resorts International agent. This phone number is Sandals Resorts International's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-726-3257 include and other customer service issues. Rather than trying to call Sandals Resorts International first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sandals Resorts International has 1 phone number. It's not always clear what is the best way to talk to Sandals Resorts International representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sandals Resorts International. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sandals Resorts International. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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