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Qantas Airlines Customer FAQ

Top Answers & How-to Guides

What is Qantas Airlines's Phone Number?

The question we are asked most often is about how to talk to Qantas Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are pets allowed on board?

Yes, pets are allowed on board Qantas flights. However, specific regulations and conditions apply. Domestic pets such as cats and dogs...
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Booking a Flight

How do I book a flight?

To book a flight with Qantas Airlines, you have a few options. You can book directly through the Qantas website, mobile app, or by...
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Check-in Process

How do I check-in for my flight?

There are several ways to check-in for your Qantas flight. You can do so online through the Qantas website or mobile app, where you...
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Baggage Allowances

What are the baggage allowances for my flight?

The baggage allowances for your flight with Qantas Airlines depend on the ticket type and destination. For most international and domestic...
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Flight Changes

Can I change the date of my flight?

Yes, you can change the date of your flight with Qantas Airlines. Qantas offers a flexible booking policy that allows you to make changes...
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Liquids Restrictions

What are the restrictions on bringing liquids on board?

Qantas Airlines has specific restrictions regarding liquids brought on board. Passengers are allowed to carry liquids, gels, and aerosols...
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Visa Requirements

Do I need a visa for my destination?

Yes, the requirement for a visa depends on your destination and nationality. Before traveling, it is essential to verify if a visa...
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Frequent Flyer Points

Can I earn frequent flyer points on my booking?

Yes, you can earn frequent flyer points on your booking with Qantas Airlines. As a member of the Qantas Frequent Flyer program, you...
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In-flight Entertainment

What are the options for in-flight entertainment?

Qantas Airlines offers a wide range of in-flight entertainment options to ensure an enjoyable journey for all passengers. Each of our...
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Flight Delays/Cancellations

What happens if my flight is cancelled or delayed?

If your Qantas flight is cancelled or delayed, the airline will strive to minimize inconvenience and provide suitable alternatives....
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Pet Policy

Are pets allowed on board?

Yes, pets are allowed on board Qantas flights. However, specific regulations and conditions apply. Domestic pets such as cats and dogs...
Read more

Help me with my Qantas Airlines customer service issue

Ask any question you have about Qantas Airlines customer service. We will do our best to get you answers right away.
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