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Lot18.com Customer FAQ

Top Answers & How-to Guides

What is Lot18.com's Phone Number?

The question we are asked most often is about how to talk to Lot18.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I update my shipping address?

To update your shipping address on Lot18.com, simply log in to your account and navigate to the "My Account" or "Account Settings"...

Do I need to create an account to make a purchase?

Yes, creating an account is necessary to make a purchase on Lot18.com. By creating an account, you gain access to an enhanced shopping...
Ask any question you have about Lot18.com customer service, get an answer now.
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Account Information

How can I update my shipping address?

To update your shipping address on Lot18.com, simply log in to your account and navigate to the "My Account" or "Account Settings"...
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Do I need to create an account to make a purchase?

Yes, creating an account is necessary to make a purchase on Lot18.com. By creating an account, you gain access to an enhanced shopping...
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General Information

What is Lot18.com?

Lot18.com is an online marketplace that offers a unique and curated selection of high-quality wines, spirits, and gourmet food products....
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How does Lot18.com work?

Lot18.com is a curated online marketplace that offers a wide selection of high-quality wines, spirits, and gourmet products. To get...
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What types of products does Lot18.com sell?

Lot18.com sells a wide range of high-quality products that cater to the needs and interests of wine, gourmet food, and artisanal goods...
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Membership

Can I buy wine on Lot18.com if I'm not a member?

Yes, you can buy wine on Lot18.com even if you're not a member. Lot18.com offers a vast selection of high-quality wines that are available...
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Shipping

Do you offer international shipping?

No, Lot18.com does not currently offer international shipping. We only ship within the United States. We apologize for any inconvenience...
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Can I track my order once it has been placed?

Yes, you can track your order once it has been placed on Lot18.com. After your order is confirmed and shipped, you will receive a confirmation...
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Returns

What is your return policy?

Our return policy at Lot18.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Payment Methods

What payment methods does Lot18.com accept?

Lot18.com accepts various payment methods to provide convenience and flexibility to their customers. Currently, they accept all major...
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Purchase Limits

Are there any purchasing limits on Lot18.com?

Yes, there are purchasing limits on Lot18.com. Customers are limited to purchasing a maximum of 12 units per bottle, depending on the...
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Help me with my Lot18.com customer service issue

Ask any question you have about Lot18.com customer service. We will do our best to get you answers right away.
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