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Kayak Customer FAQ

Top Answers & How-to Guides

What is Kayak's Phone Number?

The question we are asked most often is about how to talk to Kayak customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I earn loyalty points or miles when booking through Kayak?

Yes, you can earn loyalty points or miles when booking through Kayak. Kayak offers a feature called "Earn Points" that allows you to...
Ask any question you have about Kayak customer service, get an answer now.

Recent Kayak Customer Questions

I need to know if my flight was reserved. I didn’t get a confirmation number

If you didn't get a confirmation number, it could be due to a glitch or the booking may not have been successfully completed. First, please check your email's inbox or spam folders. The confirmation could have ended up there. If that's not the case, please log into your Kayak account and look under "Trips" to see if your reservation appears. If your flight still doesn't show up, it's likely that your reservation didn't go through and we suggest rebooking your flight. Please note, rebooking should be done quickly to ensure you can secure your preferred flight.
Asked Mar 2, 2024 4:58 PM

Help me with my Kayak customer service issue

Travel Booking Websites

How Do I Choose the Right Travel Booking Website?

Choosing the best travel site depends on your travel needs and preferences. Aggregator sites often provide the most choice and information,...

Changing Bookings

How Do I Change My Flight That I Booked on Kayak?

This article describes how to change your flight details for flights booked through Kayak.com. Because Kayak is both a third party...

Booking Options

Can I book a hotel on Kayak?

Yes, you can definitely book a hotel on Kayak. Kayak is a comprehensive travel search engine that allows users to compare prices from...

Can I rent a car through Kayak?

Yes, you can rent a car through Kayak. Kayak offers a hassle-free platform to compare and book car rentals from various trusted providers...

Payment Methods

What are the accepted payment methods on Kayak?

On Kayak, we accept various payment methods to provide our users with convenience and flexibility. You can make payments on our platform...

Insurance

Is travel insurance available for purchase on Kayak?

Yes, travel insurance is available for purchase on Kayak. Kayak offers a variety of travel insurance options to ensure peace of mind...

Multi-City Trips

Can I book a multi-city trip on Kayak?

Yes, Kayak allows you to book multi-city trips. With Kayak's versatile search engine, you can easily plan and book your multi-city...

Mobile App

Is there a mobile app for Kayak?

Yes, there is a mobile app available for Kayak. The Kayak mobile app is designed to provide users with a seamless and convenient travel...

Loyalty Programs

Can I earn loyalty points or miles when booking through Kayak?

Yes, you can earn loyalty points or miles when booking through Kayak. Kayak offers a feature called "Earn Points" that allows you to...
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