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Hair1.com Customer FAQ

Top Answers & How-to Guides

What is Hair1.com's Phone Number?

The question we are asked most often is about how to talk to Hair1.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are the products on Hair1.com tested on animals?

No, the products featured on Hair1.com are not tested on animals. We are committed to offering cruelty-free options to our customers....
Ask any question you have about Hair1.com customer service, get an answer now.

Returns

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team as soon as possible. Provide them with your order...

What is your return policy?

Our return policy at Hair1.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you...

Products

What types of hair products does Hair1.com offer?

Hair1.com offers a wide range of hair products to cater to various needs. Our comprehensive collection includes shampoos and conditioners...

Are the products on Hair1.com suitable for all hair types?

Yes, the products on Hair1.com are suitable for all hair types. We understand that every individual has unique hair needs, and we strive...

Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Hair1.com, we understand that our customers come from all over the world and we strive to...

Payment

What are the payment options available on Hair1.com?

Hair1.com offers multiple convenient payment options to make your purchase hassle-free. We accept all major credit cards, including...

Delivery

How long does it usually take for orders to be delivered?

At Hair1.com, we understand the importance of timely delivery. We strive to provide you with your desired products as quickly as possible. To ensure a smooth delivery process, we work with trusted shipping partners who prioritize prompt and secure transportation of your order. Once your purchase is confirmed, you will receive a confirmation email with tracking information to keep you updated on the status of your delivery. Rest assured, we are committed to delivering your haircare products promptly and efficiently, allowing you to enjoy your new look sooner. Feel free to contact our customer support team if you have any further inquiries regarding your order's delivery timeframe....

Order Tracking

Can I track the status of my order?

Yes, you can track the status of your order on Hair1.com. After placing your order, you will receive a confirmation email with a tracking...

Discounts and Promotions

Do you offer any discounts or promotions?

Yes, at Hair1.com, we believe in offering our customers the best value for their money. We understand that everyone loves a good deal,...

Loyalty Program

Do you have a loyalty program for frequent customers?

Yes, Hair1.com values our loyal customers and offers a fantastic loyalty program. Our loyalty program is designed to reward our frequent...

Order Modification

Can I cancel or modify an order after it has been placed?

Yes, it is possible to cancel or modify an order after it has been placed on Hair1.com. We understand that circumstances may change...

Animal Testing

Are the products on Hair1.com tested on animals?

No, the products featured on Hair1.com are not tested on animals. We are committed to offering cruelty-free options to our customers....

Help me with my Hair1.com customer service issue

Ask any question you have about Hair1.com customer service. We will do our best to get you answers right away.
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