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Elephant.co.uk Customer FAQ

Top Answers & How-to Guides

What is Elephant.co.uk's Phone Number?

The question we are asked most often is about how to talk to Elephant.co.uk customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I add additional drivers to my policy?

Yes, you can add additional drivers to your policy with Elephant.co.uk. We understand that there may be situations where you need someone...
Ask any question you have about Elephant.co.uk customer service, get an answer now.

Recent Elephant.co.uk Customer Questions

Earning no claims discount as a named driver on a policy

At Elephant.co.uk, we recognise the importance of a No Claims Discount. Unfortunately, as a named driver on a policy, you would not build up your own No Claims Discount. This discount is solely acquired through the policyholder's experience and claim history. However, if you have been a named driver on another policy without any claims, it may benefit you when obtaining a quote or buying an auto insurance policy in your name. Please note this can vary between insurance providers so always clarify this if you plan to transfer to a new provider.
Asked Mar 7, 2024 10:39 AM

Help me with my Elephant.co.uk customer service issue

Insurance Offerings

What types of insurance do you offer?

Elephant.co.uk offers a wide range of insurance policies to cater to different needs. Our main offerings include car insurance, which...

Multi-Car Insurance

Can I insure multiple cars with Elephant.co.uk?

Yes, you can insure multiple cars with Elephant.co.uk. We understand that households often have more than one vehicle, which is why...

Documentation Needed

What documents do I need to provide for car insurance?

When applying for car insurance with Elephant.co.uk, you will need to provide several documents. These include your driving license,...

Policy Changes

Can I make changes to my policy online?

Yes, you can make changes to your policy online with Elephant.co.uk. We understand that your circumstances may change, and therefore,...

Payment Options

What payment options are available?

At Elephant.co.uk, we provide convenient and flexible payment options to suit your needs. We offer several methods of payment to ensure...

Discounts

Do you offer any discounts?

Yes, at Elephant.co.uk, we offer various discounts to help our customers save money on their car insurance. We understand the importance...

Claims Process

What is the claims process?

The claims process at Elephant.co.uk is simple and hassle-free. When you need to make a claim, you can contact our claims team through...

No Claims Bonus

What is the No Claims Bonus?

The No Claims Bonus, also known as NCB, is a reward system for policyholders who haven't made any claims on their insurance policy...

Additional Drivers

Can I add additional drivers to my policy?

Yes, you can add additional drivers to your policy with Elephant.co.uk. We understand that there may be situations where you need someone...
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