1. All Companies › 
  2. The Bon-Ton Stores, Inc. Customer Service › 
  3. FAQ
Updated

The Bon-Ton Stores, Inc. Customer FAQ

Top Answers & How-to Guides

How do I Contact The Bon-Ton Stores, Inc. Customer Service?

The question we are asked most often is about how to talk to The Bon-Ton Stores, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer discounts or promotions?

Yes, we offer discounts and promotions at The Bon-Ton Stores, Inc. We understand the importance of providing our customers with value...
Ask any question you have about The Bon-Ton Stores, Inc. customer service, get an answer now.
Contact The Bon-Ton Stores, Inc. customer service

Gift Cards

How can I check the balance on my gift card?

You can check the balance on your gift card online or in-store. Online, you can visit our website and enter your gift card number and...
Read more

Do you offer gift cards?

Yes, we offer gift cards that can be purchased online or at any of our retail locations. Our gift cards are a perfect choice for any...
Read more

Store Information

What is The Bon-Ton Stores, Inc.?

The Bon-Ton Stores, Inc. is a retail company that operates a chain of department stores. With a rich history dating back to 1898, Bon-Ton...
Read more

Where are The Bon-Ton Stores located?

The Bon-Ton Stores, Inc. has store locations across the United States. With a strong presence in the Midwestern and Northeastern regions,...
Read more

What products does The Bon-Ton Stores sell?

The Bon-Ton Stores sell a wide range of products, catering to various customer needs. Our extensive inventory includes apparel for...
Read more

Online Shopping

Do you offer online shopping?

Yes, The Bon-Ton Stores, Inc. offers online shopping for customers' convenience. Through our user-friendly website, customers can easily...
Read more

Can I return or exchange items purchased online?

Yes, you can return or exchange items purchased online from The Bon-Ton Stores, Inc. We understand that sometimes returns or exchanges...
Read more

What payment methods do you accept?

The Bon-Ton Stores, Inc. accepts a wide range of payment methods to provide you with convenient and flexible options. We accept major...
Read more

How long will it take to receive my online order?

The length of time it takes to receive your online order from The Bon-Ton Stores, Inc. may vary depending on various factors. Once...
Read more

Shipping and Returns

What is your return policy?

Our return policy allows for hassle-free returns within 90 days of purchase. Items must be in their original condition and accompanied...
Read more

Do you provide international shipping?

Unfortunately, The Bon-Ton Stores, Inc. does not currently offer international shipping services. We only ship within the United States...
Read more

Promotions

Do you offer discounts or promotions?

Yes, we offer discounts and promotions at The Bon-Ton Stores, Inc. We understand the importance of providing our customers with value...
Read more

Help me with my The Bon-Ton Stores, Inc. customer service issue

Ask any question you have about The Bon-Ton Stores, Inc. customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!