Can I return or exchange items purchased online?

Yes, you can return or exchange items purchased online from The Bon-Ton Stores, Inc. We understand that sometimes returns or exchanges are necessary, and we strive to ensure customer satisfaction. To initiate a return or exchange, please refer to our easy-to-use online return process. Simply follow the instructions and select the reason for your return or exchange. Please note that some restrictions may apply, such as limited return windows or eligible items for returns/exchanges. It is recommended to review our detailed return policy on our website for more information. Our dedicated customer service team is also available to assist you with any questions or concerns regarding returns or exchanges.