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Sheplers.com Customer FAQ

Top Answers & How-to Guides

What is Sheplers.com's Phone Number?

The question we are asked most often is about how to talk to Sheplers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any promotions or sales currently happening?

Yes, Sheplers.com regularly offers promotions and sales to provide customers with great deals on their favorite western wear items....
Ask any question you have about Sheplers.com customer service, get an answer now.
Contact Sheplers.com customer service

Payment Methods

What are the available payment methods?

Sheplers.com offers a convenient and secure shopping experience. We accept several payment methods to cater to diverse customer preferences....
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Shipping

How long does shipping typically take?

The shipping time at Sheplers.com varies depending on the shipping method selected and the destination. Generally, standard shipping...
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Returns

What is your return policy?

Our return policy at Sheplers.com is designed to ensure your complete satisfaction with your purchase. We understand that sometimes...
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Order Tracking

Can I track my order?

Yes, you can track your order on Sheplers.com. Once your order has been processed and shipped, you will receive a confirmation email...
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International Shipping

Do you offer international shipping?

Yes, Sheplers.com offers international shipping. We understand that our customers come from different parts of the world, and we want...
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Sizing Chart

What is your sizing chart?

Our sizing chart is a helpful tool to ensure you find the perfect fit for all our products. You can find our sizing chart by navigating...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but the ability to do so may depend on the status of your order....
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Price Match

What is your price match policy?

Our price match policy at Sheplers.com ensures that you receive the best possible value on your purchases. If you find a lower price...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on Sheplers.com. Our gift cards make the perfect present for any western and country lifestyle...
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Bulk Orders

Do you offer discounts for bulk orders?

Yes, Sheplers.com offers discounts for bulk orders. We understand that customers may need to purchase items in large quantities for...
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Promotions

Are there any promotions or sales currently happening?

Yes, Sheplers.com regularly offers promotions and sales to provide customers with great deals on their favorite western wear items....
Read more

Help me with my Sheplers.com customer service issue

Ask any question you have about Sheplers.com customer service. We will do our best to get you answers right away.
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