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Overthehill.com Customer FAQ

Top Answers & How-to Guides

What is Overthehill.com's Phone Number?

The question we are asked most often is about how to talk to Overthehill.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order?

Yes, you need an account to place an order on Overthehill.com. Creating an account is a simple and quick process that enables a smooth...

Do I need an account to place an order?

Yes, you need an account to place an order on Overthehill.com. Creating an account is a simple and quick process that enables a smooth...
Ask any question you have about Overthehill.com customer service, get an answer now.

Ordering and Shipping

How do I place an order?

To place an order on Overthehill.com, simply browse our website and add desired items to your shopping cart. Once you have selected...

How can I track my order?

You can track your order by logging into your account on our website and viewing the status of your order. Once your order has shipped,...

Can I cancel or make changes to my order?

Yes, you can cancel or make changes to your order on Overthehill.com. We understand that circumstances change, and we want to make...

Do I need an account to place an order?

Yes, you need an account to place an order on Overthehill.com. Creating an account is a simple and quick process that enables a smooth...

Customer Support

How can I unsubscribe from your mailing list?

To unsubscribe from our mailing list, simply click the "Unsubscribe" link at the bottom of any email you have received from us. This...

What should I do if I received a damaged item?

If you received a damaged item from Overthehill.com, please contact our customer service team as soon as possible. Provide details...

About Overthehill.com

What is Overthehill.com?

Overthehill.com is an online platform dedicated to celebrating and supporting individuals who are over the age of 50. It is a vibrant...

Are all the products on Overthehill.com for people over a certain age?

No, not all products on Overthehill.com are exclusively for people over a certain age. While our website caters to customers who enjoy...

Payment and Shipping

What payment methods do you accept?

We accept a wide range of payment methods to provide our customers with convenience and flexibility. At Overthehill.com, you can make...

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Overthehill.com, we understand that our customers come from diverse...

What is your return policy?

Our return policy at Overthehill.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, To initiate a return, simply contact our customer service team with your order details. They will guide you through the process and provide you with a return authorization number. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer. We strive to process returns promptly, and refunds will be issued within 5 business days after receiving the returned item. If you have any further questions or concerns, please don't hesitate to reach out to our friendly customer support team....

Promotions and Discounts

Are there any discounts or promotions available?

Yes, we occasionally offer discounts and promotions on our website Overthehill.com. These special offers may include limited-time sales,...

Help me with my Overthehill.com customer service issue

Ask any question you have about Overthehill.com customer service. We will do our best to get you answers right away.
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