What is your return policy?

Asked 6 months ago
Our return policy at Overthehill.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you may return any item within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be in its original condition and packaging, with all tags and labels intact. To initiate a return, simply contact our customer service team with your order details. They will guide you through the process and provide you with a return authorization number. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer. We strive to process returns promptly, and refunds will be issued within 5 business days after receiving the returned item. If you have any further questions or concerns, please don't hesitate to reach out to our friendly customer support team.
Answered Nov 2, 2023

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