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HockeyGiant.com Customer FAQ

Top Answers & How-to Guides

What is HockeyGiant.com's Phone Number?

The question we are asked most often is about how to talk to HockeyGiant.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are gift cards available for purchase on HockeyGiant.com?

Yes, gift cards are indeed available for purchase on HockeyGiant.com. If you are struggling to find the perfect gift for a hockey lover,...
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Returns

What is the process for returning a defective product?

If you receive a defective product from HockeyGiant.com, you can start the return process by contacting their customer service team....
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What is the return policy for HockeyGiant.com?

At HockeyGiant.com, our return policy is designed to ensure your complete satisfaction with your purchase. If you are not happy with...
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How long does it take to process a return?

At HockeyGiant.com, we strive to ensure a hassle-free return experience for our valued customers. Once we receive your returned item,...
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Payment Methods

What payment methods are accepted on HockeyGiant.com?

HockeyGiant.com accepts various payment methods to provide a convenient shopping experience. Customers can securely complete their...
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Order Tracking

Can I track the status of my order?

Yes, you can easily track the status of your order on HockeyGiant.com. Once your order has been shipped, you will receive a confirmation...
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Warranty

What is the warranty for hockey equipment purchased on HockeyGiant.com?

At HockeyGiant.com, we want our customers to have confidence in the quality and durability of their hockey equipment purchases. Therefore,...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers outside of the United States. HockeyGiant.com is committed to delivering our products...
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Bulk Orders

Are there any discounts or promotions available for bulk orders?

Yes, HockeyGiant.com offers discounts and promotions for bulk orders. We understand the needs of teams, leagues, and organizations,...
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Product Comparison

What is the difference between composite and wood hockey sticks?

Composite and wood hockey sticks differ in construction, performance, and durability. Composite sticks are made from multiple layers...
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Customization

Can I customize the jerseys or equipment with my name or team logo?

Yes, you can absolutely customize your jerseys or equipment with your name or team logo at HockeyGiant.com. We understand the importance...
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Gift Cards

Are gift cards available for purchase on HockeyGiant.com?

Yes, gift cards are indeed available for purchase on HockeyGiant.com. If you are struggling to find the perfect gift for a hockey lover,...
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Help me with my HockeyGiant.com customer service issue

Ask any question you have about HockeyGiant.com customer service. We will do our best to get you answers right away.
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