Heritage Bank of Commerce Customer FAQ

Top Answers & How-to Guides

What is Heritage Bank of Commerce's Phone Number?

The question we are asked most often is about how to talk to Heritage Bank of Commerce customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I access my account online?

To access your account online, you can simply visit our website and log in using your unique username and password. From there, you...

How do I transfer funds between accounts?

To transfer funds between accounts at Heritage Bank of Commerce, you can use the bank's online banking platform or mobile app. Simply...
Ask any question you have about Heritage Bank of Commerce customer service, get an answer now.

Recent Heritage Bank of Commerce Customer Questions

Someone sent me money in my account and I have not received it since yesterday

If you're expecting a deposit into your Heritage Bank of Commerce account and it hasn't arrived, it may be due to various reasons. These may include processing times, which can vary based on the method of payment, the sender's bank or timing of the transaction. Please also verify with the sender that the correct account information was used. It's normal for bank transactions to take 1-3 business days to process. Some can take longer due to weekends or holidays. If after a reasonable time frame the money is still not in your account, please get in touch with the bank directly for further assistance.
Asked Mar 4, 2024 7:04 AM

Help me with my Heritage Bank of Commerce customer service issue

Account Access

How can I access my account online?

To access your account online, you can simply visit our website and log in using your unique username and password. From there, you...

Can I deposit a check using mobile banking?

Yes, you can deposit a check using mobile banking with Heritage Bank of Commerce. Our convenient mobile banking app allows you to securely...

Debit Card

What should I do if my debit card is lost or stolen?

If your debit card is lost or stolen, it is important to act quickly to protect your account and funds. Contact your bank immediately...

Funds Transfer

How do I transfer funds between accounts?

To transfer funds between accounts at Heritage Bank of Commerce, you can use the bank's online banking platform or mobile app. Simply...

Transaction Dispute

What is the process for disputing a transaction on my account?

If you need to dispute a transaction on your account, you can easily do so by contacting our customer service team. They will provide...

About Heritage Bank

What is Heritage Bank of Commerce?

Heritage Bank of Commerce is a trusted financial institution that has been serving the community for years. We are a full-service bank...

Banking Services

What are the banking services offered by Heritage Bank of Commerce?

Heritage Bank of Commerce offers a comprehensive range of banking services to cater to all financial needs. Our services are designed...

Loan Application

What are the requirements to apply for a loan at Heritage Bank of Commerce?

To apply for a loan at Heritage Bank of Commerce, applicants must meet certain requirements. Firstly, they should be at least 18 years...

Routing Number

What is the routing number for Heritage Bank of Commerce?

The routing number for Heritage Bank of Commerce is 121144232. It is a unique nine-digit code that identifies our bank and the location...

Fees

What are the fees associated with certain banking services?

At Heritage Bank of Commerce, we aim to provide transparent and competitive fees for our banking services. Our fee structure varies...
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