DVDEmpire.com Customer FAQ

To track your order, simply log into your DVDEmpire.com account and navigate to the "Order Status" section. From there, you will be...

To update your shipping address on DVDEmpire.com, simply log into your account and navigate to the "My Account" section. From there,...

DVDEmpire.com accepts various payment methods to provide convenience to their customers. They accept major credit cards, including...

At DVDEmpire.com, we strive to ensure prompt delivery of your order. Once your order is placed, it typically takes 1-2 business days...

Yes, you can cancel your order after it has been placed, but there are certain conditions. If your order has not been processed or...

Yes, DVDEmpire.com provides international shipping to customers outside the United States. We understand the desire to share our vast...

Our return policy at DVDEmpire.com is designed to ensure customer satisfaction. We understand that sometimes, items may not meet your To initiate a return, simply contact our customer service team with your order details. We will provide you with a return authorization number and instructions on how to proceed. Please note that items must be in their original condition, unopened, and with all accompanying materials. Shipping charges are non-refundable, and customers are responsible for return shipping costs. We strive to process returns promptly, ensuring a smooth experience for our valued customers. For further details, please refer to our full return policy on our website....

No, not all DVDs on DVDEmpire.com are region-free. DVDEmpire.com offers a wide selection of DVDs, including titles from different regions....

Yes, we offer gift wrapping and gift messages! At DVDEmpire.com, we understand the importance of making your gift extra special. During...

Yes, you can pre-order upcoming DVD releases on DVDEmpire.com. Our website allows customers to pre-order the latest movies and TV shows...