What is your return policy?

Our return policy at DVDEmpire.com is designed to ensure customer satisfaction. We understand that sometimes, items may not meet your expectations or may arrive damaged. Therefore, we offer a hassle-free return process. If you are unhappy with your purchase, you can return it within 30 days of receipt for a refund or exchange. To initiate a return, simply contact our customer service team with your order details. We will provide you with a return authorization number and instructions on how to proceed. Please note that items must be in their original condition, unopened, and with all accompanying materials. Shipping charges are non-refundable, and customers are responsible for return shipping costs. We strive to process returns promptly, ensuring a smooth experience for our valued customers. For further details, please refer to our full return policy on our website.