What is your return policy?

DVDEmpire.com has a straightforward return policy designed to facilitate customer satisfaction. In general, most items can be returned within 30 days of the original purchase date. The products must be in their original condition and packaging, including any accompanying materials such as manuals or inserts. If the item is defective or received in error, DVDEmpire.com typically covers return shipping costs. However, if the return is due to a change of mind or ordering error, the customer is usually responsible for shipping costs. It is important to note that some items, particularly those that are opened or are special orders, may not be eligible for return. Customers are encouraged to check the specific details outlined on the current web page for more accurate information regarding returns and any exceptions that may apply.