Australian Tax Office (ATO) Customer FAQ

Top Answers & How-to Guides

What is Australian Tax Office (ATO)'s Phone Number?

The question we are asked most often is about how to talk to Australian Tax Office (ATO) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Medicare Levy and who pays it?

The Medicare Levy is a tax imposed by the Australian government to fund the healthcare system called Medicare. It is levied on the...
Ask any question you have about Australian Tax Office (ATO) customer service, get an answer now.

Deadlines

When is the deadline for lodging my tax return?

The deadline for lodging your tax return with the Australian Tax Office (ATO) varies depending on your circumstances. For individuals...

Documentation

What documents do I need to keep for tax purposes?

For tax purposes, it is important to keep certain documents handy. As an individual taxpayer, you should retain records of your income,...

Tax Rates

What are the tax rates for individuals?

The tax rates for individuals in Australia vary depending on the level of income. As of the 2021-2022 financial year, the tax rates - For individuals earning up to $18,200, there is no tax payable. - For income between $18,201 and $45,000, the tax rate is 19%. - Individuals earning between $45,001 and $120,000 are taxed at a rate of 32.5%. - For incomes between $120,001 and $180,000, the tax rate is 37%. - Finally, individuals earning over $180,000 are subject to the highest tax rate of 45%. Note that these rates don't include the Medicare levy, which is an additional 2% or 2.5% for high-income earners. It's important to remember that everyone's tax obligations can vary, and it's advisable to consult with the ATO or a professional tax advisor for personalized information....

Deductions

Can I claim deductions for work-related expenses?

Yes, you can claim deductions for work-related expenses if the expenses were incurred while performing your job duties. However, to...

GST

What is the Goods and Services Tax (GST) and how does it work?

The Goods and Services Tax (GST) is a broad-based consumption tax implemented in Australia. It is a 10% tax on most goods, services, Businesses charge GST on taxable goods and services they provide, and they can also claim credits for any GST they paid on their business expenses. The net GST amount, which is calculated by subtracting the credits from the amount collected, is then remitted to the ATO through regular business activity statements. Consumers and individuals bear the actual cost of the GST as it is included in the price of goods and services they purchase. The ATO considers the GST as an efficient and transparent way to levy tax across the country while also promoting and supporting economic growth....

Rental Income

Do I need to pay tax on rental income?

Yes, you generally need to pay tax on rental income in Australia. Rental income is considered as assessable income and needs to be...

Non-Residents

I am a non-resident, do I still need to lodge a tax return?

Yes, non-residents are still required to lodge a tax return if they earned taxable income in Australia during the financial year. Tax...

Medicare Levy

What is the Medicare Levy and who pays it?

The Medicare Levy is a tax imposed by the Australian government to fund the healthcare system called Medicare. It is levied on the...

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